Refund policy

RETURN & REFUND POLICY

We want you to be satisfied with your purchase. Please read our return and refund policy carefully before placing an order.

1. Customers may request a return or replacement if they receive a damaged, defective, or incorrect item.

2. Return requests must be submitted within 7 days of receiving the order.

3. Products must be returned in their original condition and packaging.

4. Customized, made-to-order, or personalized furniture items are not eligible for return or refund unless they arrive damaged or defective.

5. Customers must provide photos or videos as proof when reporting damaged or incorrect items.

6. Once the returned item has been inspected and approved, the refund will be processed.

7. Refunds will be issued through the original payment method whenever possible. Cash on Delivery (COD) refunds may be processed through a bank transfer or another mutually agreed method.

8. Shipping charges are generally non-refundable unless the return is due to our error.

9. We reserve the right to refuse a return if the product does not meet the conditions outlined in this policy.

10. If you have any questions regarding returns or refunds, please contact our customer support team.